PRIVACY POLICY

What personal information do we collect from you when visiting sativa.health?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, health information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to our blog, download a file, and other general inquiries you might have with us.

How do we use your information?

We may use the information we collect from you when you register, sign up for our blog, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and services you might be interested in.
• To improve our website in order to better serve you.


• To respond to your customer service requests promptly and accurately.
• To manage a contest, promotion, survey or other site feature we might find appropriate.


• To ask for ratings and reviews of services or products.


• To follow up with you in other channels, such as email.


• To send you additional information related to your product and/or service.


How do we protect your information?
We do not share, trade or communicate your personally identifiable information with outside parties under any circumstance. All the transactions and communications between you and us are private and confidential. We do not allow third-party behavioral tracking at any point either.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.


Our usage of cookies

The use of cookies helps us remember and process items in your shopping cart. They may also be used to help us understand your preferences based on previous or current site activity, which helps us work better to meet your needs. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and improve our site for you.

We encourage you to turn off your cookies if you feel inclined to do so. Some features might be unavailable, but you are able to navigate the website with no problem.
COPPA (Children Online Privacy Protection Act)

Fair Information Practices

If at any time you would like to unsubscribe from receiving future emails and any other correspondence, you can email us at hola@sativacare.mx directly. Please use the subject UNSUBSCRIBE for an immediate response.

Contacting Us
Don’t hesitate to ask us any questions you might have related to our privacy policy. We are more than happy to clarify our policies and online practices with you. You can also send a traditional mail inquiry to:
Av. Ejercito Nacional 436 Piso 8, 801/802
Polanco V Sección
CP 11570
Miguel Hidalgo, CDMX

Last Update: 13 febrero 2019.